There are many bug and technical issue that we can not solve. One of the most annoying staff is page refresh error. I think everyone has faced this problem. So we need to contact with playdom. I think every should keep every important moment screen shot (Ex:when buying a new hero).
Contact With Playdom Steps:
If you have any issues with this game,
1. Go Playdom Support
2. Then click the 'Log In to Ask a Question' button at the top right corner of the site.
Please Note: You will not be able to contact support until you create and log in to a Playdom.com account.
3. Once you are logged in, click on the 'Support' button in the banner at the very top of the site, click once again on the 'Log In to Ask a Question' button at the top right corner, and then you will see a Help box appear at the bottom right side of the page.
4. Click on the 'Submit Request' button in this box to bring up the support ticket form.
5. Fill out all the information requested and submit your ticket. You should receive a reply from one of playdom representatives within 72 hours.